DMCA Policy

How to file a DMCA copyright notice or counter-notice with ShelfPic, our repeat infringer policy, and our designated agent contact.
Effective: May 21, 2026Updated: May 23, 2026Version: 1.0.1

1. DMCA Overview

The Digital Millennium Copyright Act of 1998 ("DMCA", codified at 17 U.S.C. § 512) provides a process by which copyright owners can request the removal of allegedly infringing material hosted on online service providers, and by which Users can challenge those requests if they believe the takedown was made in error.

ShelfPic complies with the DMCA. We respond to properly-formed DMCA notices targeting content hosted on the Service, including User-Uploaded Content and Generated Content. We also process DMCA counter-notices from Users whose content has been removed in error.

This DMCA Policy describes:

  • How to send us a DMCA notice (Section 2);
  • Where to send your notice (Section 3);
  • How to send a counter-notice (Section 4);
  • Our repeat-infringer policy (Section 5);
  • Consequences of abusing the DMCA (Section 6);
  • Our designated agent under § 512(c)(2) (Section 7);
  • Special considerations for AI-generated content (Section 8).

This Policy is incorporated by reference into the Terms of Service. Capitalized terms have the meanings given in the Terms.

2. Filing a DMCA Notice

To file a valid DMCA takedown notice under 17 U.S.C. § 512(c)(3), you must submit a written notice that contains all of the following elements:

2.1 Identification of the Copyrighted Work

A description of the copyrighted work that you claim has been infringed. If multiple copyrighted works are infringed by a single User or activity, you may provide a representative list. Include:

  • The title of the work;
  • The work's registration number with the U.S. Copyright Office (if registered);
  • A URL where the original work can be viewed, if publicly available, or other description sufficient to identify the work.

2.2 Identification of the Allegedly Infringing Material

A description of the material on ShelfPic that you claim is infringing. The description must be specific enough for us to locate the material. Provide:

  • The URL of the page on shelfpic.com where the material appears, or
  • The object-storage URL, proxy URL, provider-hosted output URL, or download URL where the material appears, or
  • The Generated Content ID or Uploaded Content ID if you have it, or
  • A clear description of the location (e.g., "User profile name X, gallery uploaded on date Y").

2.3 Your Contact Information

Provide:

  • Your full legal name;
  • Your mailing address;
  • Your telephone number;
  • Your email address.

We may need to contact you for clarification or to forward your notice to the User whose content was removed.

2.4 Statement of Good Faith Belief

Include the following statement (or one substantially equivalent):

"I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law."

2.5 Statement of Accuracy Under Penalty of Perjury

Include the following statement (or one substantially equivalent):

"I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."

2.6 Physical or Electronic Signature

The notice must be signed:

  • A typed name in a designated signature line in an email is acceptable as an electronic signature for DMCA purposes.

2.7 Optional Information

Including any of the following will speed our processing of your notice:

  • The work's date of first publication;
  • Proof of registration (a copy of your U.S. Copyright Office certificate or copyright record);
  • Specific examples of the unauthorized use;
  • If you are not the copyright owner, documentation of your authority to act on the owner's behalf (e.g., an authorization letter or power of attorney);
  • A good-faith assessment of why the use is not protected by fair use, if you have reason to believe a fair-use defense might be asserted.

2.8 Format

Submit your notice in writing. Preferred format:

  • Email: [email protected] (preferred; faster processing);
  • Postal mail: see Section 7 for the designated agent's mailing address (if available); update will be reflected here when the agent is registered.

2.9 What Happens Next

When we receive a properly-formed notice:

  1. We will acknowledge receipt within two (2) Business Days;
  2. We will review the notice for completeness;
  3. If the notice is complete and not facially deficient, we will remove or disable access to the targeted material;
  4. We will notify the User whose content was targeted of the removal and forward a copy of the notice (with your contact information, as required by 17 U.S.C. § 512(g)) so the User can decide whether to file a counter-notice;
  5. We will track the takedown for purposes of our repeat-infringer policy (Section 5).

If the notice is incomplete or facially deficient, we will reply with a list of the missing or unclear elements and ask you to resubmit.

2.10 Misrepresentation

Important: Submitting a knowingly false DMCA notice constitutes misrepresentation under 17 U.S.C. § 512(f) and may subject you to damages, costs, and attorneys' fees incurred by the alleged infringer or ShelfPic. Filing a false DMCA notice may also constitute perjury.

Please consider in good faith whether the material is fair use, licensed, or otherwise legally posted before submitting a notice.

3. Where to Send DMCA Notices

Send your notice to ShelfPic's Designated DMCA Agent at:

Email: [email protected] (preferred)

Mailing address: see Section 7 below.

Notices sent to other email addresses ([email protected], [email protected]) may be redirected to the DMCA inbox but may take longer to process.

4. Counter-Notice Procedure

If you are a User whose content was removed in response to a DMCA notice, and you believe the removal was made in error or as a result of misidentification, you may file a counter-notice under 17 U.S.C. § 512(g).

4.1 Content of the Counter-Notice

A valid counter-notice must contain:

  1. Identification of the removed material and the location where it appeared before removal (URL or Generated Content ID);
  2. The following statement of good-faith belief (or substantially equivalent):

    "I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."

  3. The following statement under penalty of perjury (or substantially equivalent):

    "I swear, under penalty of perjury, that the statements in this counter-notice are true and correct."

  4. Your full legal name, mailing address, and telephone number;
  5. Your consent to jurisdiction of:
    • The U.S. Federal District Court for the District in which your address is located (if your address is in the United States), or
    • The U.S. Federal District Court for the District of Delaware (if your address is outside the United States);
  6. Your agreement to accept service of process from the person who submitted the original DMCA notice or that person's agent;
  7. Your physical or electronic signature (typed name in a designated signature line is acceptable as an electronic signature).

4.2 Where to Send the Counter-Notice

Send your counter-notice to:

Email: [email protected]

Include "DMCA Counter-Notice" in the subject line.

4.3 What Happens After You File a Counter-Notice

If your counter-notice is complete:

  1. We will acknowledge receipt within two (2) Business Days;
  2. We will forward your counter-notice (including the contact information you provided) to the person who submitted the original DMCA notice;
  3. We will restore the removed material between ten (10) and fourteen (14) Business Days after we receive the counter-notice, unless the original complaining party notifies us that they have filed a court action seeking a court order to restrain you from engaging in the allegedly infringing activity;
  4. If a court action is filed, we will keep the material removed pending the court's resolution.

4.4 Misrepresentation in Counter-Notices

Submitting a knowingly false counter-notice also constitutes misrepresentation under 17 U.S.C. § 512(f) and may subject you to damages.

5. Repeat Infringer Policy

ShelfPic terminates the Accounts of Users who are repeat infringers under 17 U.S.C. § 512(i)(1)(A).

5.1 Three-Strike System

We apply a three-strike system for DMCA takedowns that result in content removal:

  • Strike 1: Documented takedown. User is notified, content is removed, strike logged. Strike expires from active record after twelve (12) months of no further strikes.
  • Strike 2: Second documented takedown within twelve (12) months. User receives a written warning and a temporary suspension of 7 to 30 days, depending on the severity and nature of the infringement.
  • Strike 3: Third documented takedown within twelve (12) months. Permanent Account termination.

5.2 Counter-Notice Effect

If you successfully file a counter-notice and the material is restored without a court order, the strike associated with that takedown is removed from your record.

5.3 Severity Adjustment

A single takedown for egregious, large-scale, or commercial-scale infringement (e.g., uploading and using an entire copyrighted catalog of another brand) may bypass the strike system and result in immediate Account termination.

5.4 Termination Effect

On a strike-three or severity-adjusted termination:

  • All credits in all buckets are forfeited;
  • Uploaded Content and Generated Content may be deleted subject to legal-hold obligations;
  • The User is barred from creating new Accounts using the same email, payment method, or identity;
  • The termination is recorded for future repeat-infringer analysis.

5.5 Appeal

Account terminations under this Policy may be appealed by emailing [email protected] with the subject "DMCA Termination Appeal" and an explanation of the basis. Appeals are reviewed by a human and answered within ten (10) Business Days.

6. Abuse of DMCA Process

The DMCA's misrepresentation provision (17 U.S.C. § 512(f)) makes it unlawful to submit a takedown notice or counter-notice that you know to be materially false. Liability under § 512(f) can include:

  • Damages to the Account owner whose content was removed;
  • Costs and attorneys' fees incurred by the Account owner or ShelfPic in connection with the false notice;
  • Potential perjury liability under federal criminal law.

6.1 Frequent False Notices

ShelfPic may, in its discretion, refuse to process further DMCA notices from a person or organization that has submitted notices found to be materially false or made in bad faith. We may also report such patterns to law enforcement or to the U.S. Copyright Office.

6.2 Templates and Mass-Sending

We will process DMCA notices submitted via template or automated tooling, provided that each notice is individually accurate with respect to the material it targets. Boilerplate notices that target overbroad URL ranges or that misidentify the targeted material may be rejected or treated as facially deficient.

7. Designated Agent

In accordance with 17 U.S.C. § 512(c)(2), ShelfPic has designated the following agent to receive DMCA notices:

  • Name of Agent: ShelfPic Legal Department
  • Email: [email protected]
  • Mailing address: ShelfPic, Delaware, United States of America (full registered address available on request)

Important: ShelfPic intends to register its designated agent with the U.S. Copyright Office's Directory of Service Provider Agents Designated to Receive Notification of Claimed Infringement (https://www.copyright.gov/dmca-directory/) before commercial launch. Until the registration is completed, DMCA notices may be sent to [email protected] and we will process them in accordance with this Policy. The official registered designated agent contact will be updated in this Policy upon registration.

7.1 Agent Information Updates

Updates to the designated agent are made by:

  • Updating this Policy (with a new version and effective_date);
  • Updating the entry in the U.S. Copyright Office's Directory of Service Provider Agents.

ShelfPic generates outputs using AI Providers that have been trained on large image and text datasets. The legal landscape around AI-generated content and copyright is rapidly evolving.

8.1 Generated Content Subject to DMCA

If a piece of Generated Content is substantially similar to a copyrighted work and that similarity arises from your inputs (Uploaded Content, prompt text, model selection), the Generated Content is subject to DMCA takedown to the same extent as User-Uploaded Content. This includes Generated Content delivered through ShelfPic pages, Cloudflare R2 or S3-compatible storage URLs, proxy URLs, and provider-hosted fallback URLs that are associated with a ShelfPic task.

This means:

  • A copyright owner who believes a User's Generated Content infringes their work may submit a DMCA notice;
  • The User remains responsible for the Generated Content's compliance with copyright law under Terms of Service Section 5.2 and Section 6.3, and under the Acceptable Use Policy Section 2.5;
  • We will process notices targeting Generated Content under this Policy, the same as User-Uploaded Content.

8.2 Style vs. Specific Work

DMCA protects expressive content embedded in specific copyrighted works. It does not generally protect:

  • General artistic styles (e.g., "impressionist", "cyberpunk", "studio lighting");
  • Generic photographic techniques (e.g., "macro photography of a product");
  • Ideas, facts, or themes divorced from specific expressive content.

However, the line between style and specific copyrighted expression is sometimes unclear, particularly with named-artist style prompts (e.g., "in the style of [Living Artist X]"). If a Generated Content output is alleged to be substantially similar to a specific copyrighted work by that artist, we will process the DMCA notice.

8.3 Trademark and Right of Publicity

DMCA covers copyright only. Allegations of trademark infringement, passing-off, right of publicity violations, or unfair competition are not within the DMCA framework. For non-copyright claims:

We process non-copyright IP claims under our internal process, which is informed by, but not strictly governed by, the DMCA structure.

8.4 Repeat Infringer Determination for Generated Content

For purposes of our repeat-infringer policy, strikes accumulate per User Account based on takedowns directed at that User's Generated Content or Uploaded Content. Strikes resulting from third-party Generated Content not connected to your Account do not affect your Account.

9. Changes to This Policy

We may update this DMCA Policy from time to time. The current version is reflected in the effective_date and version fields in the document frontmatter at the top of this page.

9.1 Notice of Material Changes

For changes that materially affect the notice or counter-notice process, we will post the updated Policy at least fourteen (14) days before the new procedures take effect, except where the change is required to comply with new law or regulator guidance (in which case the change takes effect on the effective date of the underlying legal requirement).

9.2 Designated Agent Changes

Changes to the designated agent's name, email, or address are reflected promptly in both this Policy and the U.S. Copyright Office Directory.

10. Contact

For all DMCA-related inquiries:

This DMCA Policy is incorporated into the Terms of Service. By using ShelfPic, you acknowledge this Policy.